HELB Request for Supply, Implementation and Maintenance of an Enterprise Resource Planning (ERP) System 2013


Higher Education Loans Board (HELB)
Expression of Interest
Tender Ref: HELB/EOI/13/2012/2013
Supply, Implementation and Maintenance of an Enterprise Resource Planning (ERP) System.
The Higher Education Loans Board is a State Corporation whose mandate is to provide financing to Kenyans pursuing Higher education in institutions of higher learning in and outside Kenya as recognized by Commission for University Education (CUE).
The Board invites qualified companies, or their representatives, to submit an Expression of Interest for the supply, implementation and maintenance of an ERP System.
The proposed solution will allow the Board to integrate all data and processes into a unified system that improves corporate efficiency by facilitating inter-departmental coordination, provides information and tools to support enhanced decision-making, and a platform that allows timely adaptation to the rapidly
changing business environment.
Scope of the Assignment
The Contract will be implemented in a maximum period of six (6) months.
The project will involve supply of ERP software, implementation, customization, testing, training, migration of the existing data, commissioning, maintenance support and all associated services.
The System Integrator shall be completely responsible for the execution of the project as a single point solution provider and the sole prime contractor for the entire project.
The ERP software is expected to integrate all aspects of business operations, including the following modules: Students Loans Management; Collection and Recovery Management; Integrated Financial Management; Supply Chain Management, Human Resources Management, Payroll & Staff benefits Management, Customer Relationship Management; Fleet Management, Document Management, Workflow, Business Intelligence and beyond, in a safe, secure and updated platform which is  integrated with the existing infrastructure.
The system will be accessed from different geographical locations within and outside Kenya
Expressions of Interest should include, on minimum
1. Company Profile: Company name, Country and year of incorporation; Copies of valid tax compliance certification, PIN certificate and certificate of incorporation; Locations of offices, Contact Information; Principal activities (Design and software, vendor, integration and installation, etc.).
2. Experience and Interest: General information concerning proposed products and services; Brief description of technical platform required to support the solution, Brief description of project methodology; Names and CV’s of key personnel demonstrating technical capability to undertake this assignment.
3. Client Lists: List of major clients; List of clients in the financial or similar sector, Supported by recommendation from at least three (3) major relevant clients.
The Board invites companies to express their interest by providing information that demonstrates their qualification to supply, implement and maintain an integrated ERP solution. Companies may associate in order to amplify their qualifications.
The Expression of Interest shall be enclosed in a plain sealed envelope clearly marked: ‘’HELB/EOI/13/2013: EOI – “Supply, Implementation and Maintenance of an Enterprise Resource Planning (ERP) System”, addressed to:
The Board Secretary/CEO
Higher Education Loans Board
P.O. Box 69489 – 00400,
and deposited in the Tender Box at Anniversary Towers 19th floor, University Way or sent by post so as to reach not later than 18th June 2013 at 11.00 a.m.
The EOI’s submitted later than the indicated closing date and time shall be automatically disqualified.
Opening of the submitted Expressions of Interest will take place immediately after the closing date and time at 11.15 a.m. in the main boardroom and consultants or their representatives are allowed to witness the opening.

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