Safaricom Limited IP NGN Transport Support Engineer Jobs career in Kenya 2013

Safaricom Limited is the leading mobile telecommunications company in Kenya.
We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community.
At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
IP NGN Transport Support Engineer


Reporting to the IP Network Support Manager, the role holder is primarily responsible for maintenance of the Core IP Backbone network (IP/MPLS) and the Enterprise Network (Enterprise Edge and Aggregation) to ensure that SLAs are met for all services, execute work orders as instructed from the planning team and be part of a 24 x 7 team.

The job holder’s key responsibilities will be to:
  • Ensure availability for each and every IP device on the core IP/MPLS  infrastructure network;
  • Ensure system and service availability of the network on 24×7 basis;
  • Ensure consistency of network configurations;
  • Ensuring optimum performance of the network at all times with KPIs met;
  • Handle Projects assigned by the team manager and Work orders raised by the Planning team;
  • Handle escalations on the Transport IP/MPLS infrastructure from the NOC team or other service owners;
  • Participate in knowledge transfer for the NOC team;
  • Maintain several weekly reports on network activities.
The ideal candidate should possess the following skills & competencies:
  • Bachelor’s Degree in Computer Science, Information Systems, Electrical/Computer Engineering required;
  • Cisco Certifications on associate level i.e. CCNA and above a must. CCNP/CCIP certification desired;
  • 2+ years of direct Network Engineering/Network Support experience in a busy Service Provider environment;
  • In depth understanding of QoS, Diffserv Traffic shaping and traffic QoS policy implementation;
  • Experience with network management and monitoring tools (e.g. Cisco LMS/ISC, Zabbix);
  • Be able to articulate high level understanding of multi-services platforms, routing protocols ISIS / RIP / RSVP / OSPF / BGP / iBGP / and troubleshooting down to packet level;
  • Knowledge of QoS techniques and hands on experience on implementing MPLS services;
  • Very strong hands-on skills with extensive experience in the troubleshooting and solving complex network related issues;
If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.
The deadline for application is Thursday 28th March, 2013.

The Senior Manager – Talent Acquisition
Safaricom Ltd

Via E-mail to

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