Restaurant Manager Jobs in Hurlingham Nairobi Kenya 2013

We are a Bar & Restaurant situated in Hurlingham area and we require a Restaurant Manager.

The Managers role will be to lead the team at the restaurant ensuring the highest levels of customer service and operations efficiency.

He/She will be responsible for the sales growth and profitability of both the Bar and the Kitchen.

General responsibilities:

  • Responsible for ensuring consistent high levels of customer service and handling of customer complaints in a timely and professional manner.
  • Is responsible for the growth in Profitability of the Restaurant by meeting the set sales targets and reducing costs.
  • Will lead the team and motivate staff to ensure a good working environment and the smooth running of the Restaurant.
  • Continuously sources for new clients/ customers by engaging in marketing activities to build the restaurant’s client base.
  • Is responsible for the supervision of the entire team and ensures employees adherence to operational manual guidelines.
  • Will be in-charge of Performance management by ensuring staff meet performance expectations through regular reviews.
  • Will maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.
  • All other duties as assigned.
Requirements
The ideal candidate is required to have appropriate hospitality/ industry qualifications and has not less than 5 years experience at the same level.
The candidate must be:
  • Performance and sales driven.
  • Posses excellent Customer service and Customer care skills
  • Have good leadership and supervisory skill
  • Have excellent communication skills capable of motivating teams and individuals towards defined organizational goals and objectives
  • Be an outgoing person with excellent customer service skills.
A Gross salary of KShs 25, 000 and bonuses will be offered based on performance

Please send your CV and Letter of application to arestaurant1@gmail.com by 15th February 2012.



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