Head of Diaspora Banking Jobs vacancy at ABC Bank in Kenya 2013

Job Title: Head of Diaspora Banking

at ABC Bank in Nairobi

ABC Bank is a leading commercial bank providing long term careers to deserving professionals. We are seeking to recruit dynamic, creative and self-driven professionals for the following positions:


The job holder will be responsible for developing new and existing markets, strategies and products, and lead the team to grow the Bank’s Diaspora Banking business segment.

Key Responsibilities

Define and manage the bank’s strategy to the Diaspora business segment and grow revenues
Drive business growth targets in accounts, liability, assets and product usage.
Grow ABC Bank market share for the global deposits from the Diaspora remittance inflows
Manage product design & development targeted to the segment market to ensure they are internationally competitive
Recruit agents for development of Diaspora Market with major focus in Middle East, USA, Africa and Europe.
Develop linkages with Embassies and Missions to drive business development and relationship management.
Design and maintain alternative channels for customer communication specific to
Diaspora market segment to give a stellar customer experience, including chat and social networks.
Manage and mitigate risks associated with this market segment
Develop operations and risk policies to guide the bank in managing the Diaspora customers
Manage the unit’s Portfolio At Risk (PAR) and ensure compliance to the enterprise wide risk management framework
Motivate, coach and develop a high performing team.

Minimum Qualifications, Knowledge and Experience

A Bachelor’s degree in business related field from a recognized University. A Master’s degree in a business related field will be an added advantage.
4- 5 years’ management experience in retail banking and good understanding of the global financial markets and the needs of Diaspora customers
A thorough knowledge of retail banking products and services, mortgage products and extensive banking industry knowledge including internet based technologies
A minimum of two (2) years’ experience in banking operations, sales and / or customer service

Key Competencies & Skills:

Strong leadership skills with demonstrated competences in championing high performance management
Experience in people management with excellent leadership skills
Good business acumen
Strong customer focus
Strong analytical & problem solving skills
Excellent planning skills
Excellent communication & presentation skills
Self-driven & results-oriented
Strong interpersonal skills

How to Apply:
If you believe you meet the above requirements, send your application together with a detailed CV indicating how your experience matches the position requirements, your current position, current remuneration and names and contacts of three referees.

All applications should be made via email: recruitment@abcthebank.com, quoting the full reference number on the subject line to reach us on or before 29th January, 2013.

Only short listed candidates will be contacted.

Canvassing will lead to automatic disqualification.

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