Technical Services Officer Jobs vacancy in Kenya 2013

Position Title: Technical Services Officer

Reports To: Technical Services Manager

Grade Level: Officer

Positions Supervised: One

Job Purpose

  • Provide maintenance and support for Technology Support equipment and assist in the general IT operations of the FEP Group of Companies;
  • Assistance with Web-related work; teleconferences; and staff hardware, software, and  peripheral installations, repair, and troubleshooting;
  • To train staff on use of IT and IS so as to realize effectiveness and efficiency at all levels of work;
  • To administer MS Outlook in the Group and all Affiliate offices;
  • To coordinate implementation of FEP Group business applications and support all related activities.
Key Responsibilities
  • Support, administer and operate the key business applications, including hardware and software infrastructure needed to keep them running;
  • Ensure that hardware and software are maintained in optimum operating condition to allow maximum utilization by staff;
  • Manage and administer the installation of new hardware and software, as well as provide for the training of staff on the new hardware and software applications;
  • Through the line supervisor, make recommendations on the acquisition of new technologies;
  • Provide capacity building to staff on FEP Group business application so that users are self-reliant;
  • Establish a consultative relationship with all staff, so as to provide staff with timely advice on IT;
  • Perform any other duties that may be assigned by the IT Technical Manager;
  • Attend and participate in weekly meetings as may be required from time to time.
Requirements

Education & Experience

  • Graduate of an accredited four (4) year college or university in computer science or related studies;
  • CCNA and MCSE; CCNA and MCSE; Microsoft Windows and Office, MS Outlook administration and data base management, proficiency with all hardware aspects of supporting and maintaining information systems.
  • 1 year experience in a busy organization.
Other Key Competencies and Skills
  • Proficiency with all hardware aspects of supporting and maintaining information systems;
  • Ability to communicate, verbally and written, in a very clear and understandable manner.
To apply, send your cover letter and Resume to vacancies@fep-group.com on or before 30th January 2013.
Only shortlisted candidates will be contacted.



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