Safari Park Hotel Assistant Front Office Manager and Night Manager Jobs vacancy in Kenya 2012

Safari Park Hotel, a leading five star hotel situated on the Thika road superhighway and serving the top notch of the Hospitality sector seeks to employ suitable Kenyan Citizens with the right attributes to fill the positions below.
A. Assistant Front Office Manager
Reporting to the Front Office Manager, the successful candidate will be responsible to;
  • Assist the Front Office Manager to ensure the smooth running of all Front Office department sections including: reception, reservations, transport, concierge, switchboard, business center and the guest relations.
  • Help to ensure full control of the Front Office Department to ensure maximum room occupancy revenue is attained by the hotel.
  • Assist to ensure that the department has qualified, disciplined and motivated staff through training.
  • Assist to ensure proper functioning and maintenance of company property entrusted to the department.
  • Assist in the maintenance of high quality guest services.
  • Assist to develop and sustain close interdepartmental communication and promotion of harmonious working relationships at the Front Office.
The position is challenging and calls for a dynamic, confident, aggressive and forward thinking person with
the following attributes;
  • Aged 30 – 45 years.
  • Holder of a certificate, diploma or degree in Hotel Management from Kenya Utalii College or any other internationally recognised hotel training institution.
  • At least five years experience in a similar position, preferably from a five star establishment. International exposure is an added advantage.
  • Ability to create good rapport with the guests and to be extremely courteous and friendly at all times.
  • Ability to work without supervision and achieve goals beyond the minimum set standards for the hotel.
  • Ability to set the highest personal standards of work performance
  • Excellent oral communication skills.
  • Must be Computer literate with knowledge of the latest version of Fidelio hotel management system.
B. Night Manager
Reporting to the General Manager through the Front Office Manager, the successful candidate will be
responsible to;
  • Ensure the smooth running of the hotel through the night to maintain standards to guests and customers.
  • Ensure that all the hotel departments are adequately staffed through the night taking into consideration the volume of business, and that the staff are productive overnight.
  • Ensure that guests are served efficiently and receive an exceptional level of customer service from the night team by ensuring coverage of all sections of the hotel.
  • Responsible for the health, safety and security of the hotel in the absence of the General Manager at night.
  • Ensuring the correct cash handling procedures are followed by the cashiering staff.
  • Maximizing sales opportunities and the running of the night audit.
  • Responsible for night staff transport for Hotel and Casino.
The position is challenging and calls for a dynamic, confident, aggressive and forward thinking person with
the following attributes;
  • Aged 35 – 45 years.
  • Holder of a certificate or above in Hotel Management from Kenya Utalii College or any other internationally recognised hotel training institution.
  • At least five years experience in a similar position, preferably from a five star establishment.
  • Ability to create good rapport with the guests and to be extremely courteous and friendly at all times.
  • Ability to work without supervision and achieve goals beyond the minimum set standards.
  • Exposure (working knowledge) in Front Office including night auditing and F&B operations.
  • Excellent oral communication skills and a high standard of work performance.
  • Computer literate with knowledge of the latest version of Fidelio hotel management system.
A competitive salary depending on qualifications and experience will be offered to the successful candidates.
Applications accompanied by a detailed CV and copies of relevant certificates and testimonials from applicants who meet the above qualifications and are up to the challenge should be sent to the address below to reach them by December 14, 2012.
Human Resources & Admin. Manager
P.O. Box 45038-00100
Nairobi
or email careers@safariparkhotel.co.ke



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