Sales and Marketing Manager Job Vacancy for a Newly Established Coast Resort 2012
Experience: Minimum of 4 years’ experience as a Sales and Marketing Manager in a hotel or resort.
Other Requirements: Should poses good interpersonal skills, clear and concise written and verbal communication skills, should have an outgoing personality. Member of CIM will be an added advantage.
- Resort sales responsibilities include selling guestrooms, meeting space and other resort services to customers whether individual or groups.
- Conducting site inspections with prospective customers, as well as soliciting and generating new business.
- During the sales process, responsibility for negotiating contracts, pricing, credit terms, warranties and delivery dates.
- Preparation and presentation of proposals, maintaining well-organized documentation and reports, attending and participating in various sales and resort’s staff meetings, and coordinating customer-service requests as needed.
- Research is essential to bringing in new business for the resort thus the incumbent will spend part of his (her) time researching and identifying accounts.
- Other types of accounts can include weddings and receptions, local corporate training groups or local events, such as conferences, team building and corporate staff retreats.
- Every function should ultimately lead to “closing” or securing sales for the resort
- Identifying and courting customers, selling the benefits and amenities of the resort and following up with the customer actions that help close sales.
- Tasked with keeping clients happy and managing accounts.
- Ensuring that events are completed successfully, this can also include negotiating prices and rewarding customers for loyalty and/or accepting feedback to help make the next prospected event even more successful.
- To ensure repeat business, follow up with each client to ensure a good experience was had.
- Work to set dates for the next convention or event with the client as soon as possible.
- To use viral marketing techniques to drive new business. This is by utilizing the emails captured through the resorts website and using social networking sites such as Facebook and Twitter to gather new clients.